We are based in North Austin, Texas.

Everyone! We welcome event planners, designers, venues, caterers, and people who want to create unique celebratory experiences.

Our mission is to transform ordinary events into extraordinary experiences. With a deep-rooted passion for hospitality and beauty passed down through generations, we bring an unwavering love for bringing people together, meticulous attention to detail, and joy in crafting beautiful moments for weddings, baby showers, anniversaries, milestones, birthdays, and other gatherings.

Our clients are welcome to pick up and drop off our rentals. Pickup and drop off must be done in a car, covered truck bed or a box van. No open bed trucks allowed. Customer pickup and drop off will be subject to a maintenance fee (10% of total). Please let us know in your inquiry if you would be interested in picking up and dropping off your rentals. Additional fees apply if this is a rush order or a last minute change of plans.

Weekend customer pickup/ delivery: $50 fee if pickup and/or delivery takes place on a Sunday or Saturday.

Yes, private showings and styling sessions can be scheduled with our team. Please email us at hello@wstudiocollection.com with the pieces you are interested in viewing.

Please note that we cannot guarantee that all of your items will be available to show, as they may be out at an event.

Thanks for thinking of us! We love to contribute to collaborative branding projects. Please send us an email with the details and we will be in touch!

If your venue, event planning or catering crew are unable to set the tables on the day of the event and we are delivering our collection, we can offer to set the tables (our pieces only) for $100/hr with a 2 hour minimum requirement. Please let us know in the inquiry if this is the case. If this is a rush order or a last minute change of plans, an additional $100 service fee will be charged.

This is great news!

Please send an email to us with all the details about your event and allow 2-3 business days for a quote.

Once the quote is made, the items are reserved for a week. If you choose to move forward, we accept a 50% deposit and a signed contract agreement. Please make sure you have everything you need + a few extras to make sure you will have all you need as we cannot guarantee we will have the extra pieces available on the days leading up to your event.

Payments can be made via check, ACH or card payments via Stripe. *Please note, credit card fees will apply. 

If your event is within 30 days, 100% of the order total is due to book.

We will do our best to assist, though availability may be limited. Rentals booked within 10 days of the event will incur a 20% rush fee.

The remaining balance is due 30 days prior to the scheduled delivery date.

Yes, you can modify your order up to 30 days before the event, when your final payment is due. Any removals will result in a credit that can be applied to other items you wish to add to your order. Changes made after the 30-day mark will incur a 10% rush fee, and changes made within 7 days of the event are not guaranteed.

Yes, we apply a 15% security deposit. This covers all the cleaning and maintenance required after items are returned from an event.

If damage requires replacement, we will use this portion of the payment to cover these charges. If the replacement costs exceed the amount paid in the deposit, we will contact you for further payment as outlined in our terms and conditions.

The maintenance fee for pick up/ drop off by customer is 10% of total and 15% of total for deliveries.

The security deposit will be refunded if there are no lost or damaged items.

There are no minimum order charges for small orders.

Rush fee: 20% rush fee occurs if an order is placed for delivery within 10 days of the event.

Travel fees: Additional fees incurs if delivery is outside of our 50 mile radius

• Lodging

• Day rate for crew

Time specific fee: Our standard load-in delivery window is anywhere between 8am-noon and please allow for minimum 1 hour pickup window at the end of the event or next morning. If you are requiring an exact time or a smaller window of time this $50 fee applies.

Payments can be made by ACH direct debit, credit or debit card.

Rescheduling fee: Flat $200 fee for orders rescheduled a second time. $300 for third.

Change of heart fee: If we deliver items to the venue and client no longer wants them, they will be charged 30% of the rental fee on top of normal rate.

Stair fee: If the crew is required to carry the collection up stairs a fee of $50/per crew/ per hour will apply. Please let us know in the inquiry if there are stairs or uneven ground in the inquiry. Layouts, maps and floor plans are helpful to guide crew where to safely deliver the items.

For pickups between midnight and 8am there will be a flat $500.

Weekend customer pickup/ delivery: $50 fee if pickup and/ or delivery takes place on a Saturday or Sunday.

If you are cancelling more than 30 days before the scheduled delivery or pickup date then you will be refunded your 50% deposit minus a $100 cancellation fee.

If you are cancelling less than 30 days before the scheduled delivery or pickup date, you are eligible to receive collection credit that can be used on a future event. Note, there is no refund option.

Our delivery cost is based on the mileage from our storage to the event location, the amount of crew required and the amount of time required. This includes delivery and pickup. Changes on the order may cause the delivery charge to change.

We will travel up to 50 miles radius from our base in North Austin. Events outside are considered out of town and will incur travel fees. Please reach out at hello@wstudiocollection.com to learn more about our travel requirements.

Our crew will deliver and carefully bring the collection to a safe place for set up. We require on onsite contact to be present during the drop off and pickup to sign off on receiving and returning all items.

It happens. If the item is needing replacement, we will use the security deposit to cover charges. If the amount exceeds the deposit, we will contact you for further payment.

Any amount left over not used to cover damages and replacements will be refunded.

Did we do a good job?

We value both positive and negative feedback from our clients, as it helps us continuously learn, evolve, and deliver the best possible customer experience.

Send us an email letting us know how we did!